Frequently Asked Questions:
Product Submission Policies
How do I apply for an LED Lighting Facts label?
First, you must register and take the pledge as a manufacturer partner here: http://www.lightingfacts.com/About/Pledge. As you are preparing products for review, please note that LED Lighting Facts will only review and approve products that were tested to LM79 by an Approved Lab. Please see our Approved Labs List to determine if your laboratory of choice has been approved by the LED Lighting Facts program.
After you set up an account, you will be able to login with your username and password. Once you login, navigate to the Manage My Products page to submit a new product. Please familiarize yourself with our policies before submitting any new products.
How long will it take for my product submission to be reviewed and approved?
Your product will be reviewed within 2-3 weeks of the initial submission date. If it is rejected because of incorrect information, it may take another 2-3 weeks for a complete review.
If we are a Private Labeler, how do we get the LED Lighting Facts label?
Private Labelers go through the same process that OEM manufacturers do when registering products for LED Lighting Facts. Since each label corresponds to an organization account and submission, you will need to set up your own account and submit products in order to receive a label under your own brand and model number. The only difference is that you do not need to test your products again since they have already been tested by the OEM, and you can submit the original test report along with a letter explaining the private labeler relationship and identifying any discrepancies between the tested model and submitted model in terms of differences in model numbers or name listed on the report. This helps us link the original test report and manufacturer to your company and submitted product.
To take the pledge as a manufacturer, visit http://www.lightingfacts.com/About/Pledge.
After you register, you will receive a username and password, and you will be able to log in and submit products. Please familiarize yourself with the manufacturer submission policies before submitting any new products to LED Lighting Facts.
How do we get the LED Lighting Facts label after approval?
The LED Lighting Facts label is available for download from the submission form of an Approved/Published product, after it has been submitted and reviewed. Login your manufacturer account, go to the Manage My Product page, and find the Published product in the list. To access the form, click on the pencil and paper icon to the left of the model number. Once in the form, you will see a green “Generate Labels” button in the upper right hand corner of the form, which will give you multiple options for download.
How do I update my product listing?
Manufacturers have the option of updating the following product performance data during the annual product status update or at any time after the product is listed without being resubmitted for approval by LED Lighting Facts:
- Listed Values for Required Metrics (must fall within the tolerances of the Tested Values)
- Additional Performance Metrics (except warranty and dimming information claims)
- Product Qualifications and Certifications (such as DLC or ENERGY STAR)
If a manufacturer wants to revise the following data, new versions of a product must be created and submitted:
- Tested Values (must correspond to the attached LM-79 report)
- Warranty and Dimming Information URL
- Lumen Maintenance (supporting documentation required)
- Model Number or Brand
- Product type (except some subcategories)
You can create a new version of a product by opening up the product record and clicking on the "create a new version" button. New versions must be verified and approved by LED Lighting Facts. If the older version has an identical model number and is to remain on the public products list, the new version must contain an Upgrade Date in the model number to distinguish it from the older version. If the older version of the product has a different model number, or is intended to be Archived, the new version may be submitted without an upgrade date. Any LED Lighting Facts manufacturer partner who upgrades or updates an approved product should ensure that the information on the product list is consistent with what is in the market.
How does a manufacturer “earn the privilege” to group products as a family?
Manufacturers will have the opportunity to group similar products as a family based on an established history and experience with the program, as demonstrated by a) or b) below:
- experience and history with LED Lighting Facts program
- LED Lighting Facts Partner for at least one (1) year and
- Ten (10) active products (defined as 10 products listed or updated in the past year)
- experience and history with DesignLights Consortium®
- Manufacturers who are approved to submit family groups through the DesignLights Consortium (DLC) are qualified for the LED Lighting Facts family grouping privilege. If access is not currently granted, please email email@example.com with your DLC application number and model number that was used for the family.
How will a manufacturer know if it can group products as a family?
After a manufacturer logs in, the website will show the real time product count and length of partnership at the top right corner. Manufacturers that meet the criteria will be automatically granted access to the new submission process. If your organization meets the family grouping criteria but your account has not changed, please contact firstname.lastname@example.org to have your account settings updated.
How does LED Lighting Facts define a family?
LED Lighting Facts will not define family groupings. During the submission process, manufacturers will be prompted to provide definitions for each grouping that explain how family members are related (eg, as a series, by form factor, etc.), and the general means of extrapolating each variable performance parameter (computational, supplier data sheets, relative photometry, etc.). The manufacturer’s definition of each family will be publicly listed on LED Lighting Facts along with the member products of the family.
Does LED Lighting Facts require that the fully tested product be the best or worst performing product in a family?
No, the first product listed in a family will have to be fully tested, but it does not need to be the highest or lowest performing product. It just needs to be related to the other family members in the manner defined by the manufacturer. The proposed approach is designed to be flexible enough to accommodate any qualification program that uses LED Lighting Facts for verification of product families – including the DesignLights Consortium® (DLC). Because LED Lighting Facts is not a qualification program and does not maintain minimum performance criteria, the program is indifferent to the performance levels that are submitted, as long as they can be represented accurately.
Will the website indicate if a product was submitted with a test report or as part of a family?
No, the Product List will not indicate whether a product is part of a family or if it was the initial product submitted with a test report. It will only indicate that it was submitted and approved as being part of a family grouping. For more information, please see the Family Grouping Policies and Product Submission and Testing Requirements.