D+R has elected to focus its efforts on other areas. The website and LED Lighting Facts labels will not be accessible past December 31, 2019.
Frequently Asked Questions
Q: If my products have been archived, are my LED Lighting Facts labels still valid?
A: Labels that you currently have do not expire but stakeholders will not be able to search for these archived products in the public database. You will not have access to labels for products that have been archived.
Q: Will the LED Lighting Facts labels be valid after the program closes?
A: Labels that you currently have do not expire but stakeholders will not be able to search for these products in the public database after Dec. 31, 2019, when the site is taken down.
Q: Will the closure of LED Lighting Facts change any requirements for the FTC Lighting Facts label?
A: No. The closure of the LED Lighting Facts program DOES NOT affect the existing consumer Lighting Facts labels required by Federal Trade Commission (FTC) rules. Those rules require the FTC labels to appear on packages for general service lamps and specialty consumer lamps. For more information, see the FTC Label annoucement related to the FTC Lighting Facts label.
Q: Can I update or re-list any of my products?
A: Updating of products will not be allowed after February 28th 2019 but you will be able to submit these “updates” as new products during the month of March if you had a valid subscription as on March 1st 2019.
Q: When will the different sections of the site close down?
A: Please see the timeline below for information on how the shutdown will affect different user account:
Timeline for Phase-Out
Q: If I paid for monthly subscription prior to Feb. 28, 2019, will I receive a refund?
A: Being that your organization had the opportunity to list products during your subscription period, we will not be issuing refunds for your subscriptions. You will, however, be able to submit new products for listing and labels during the month of March as long as you have an active monthly subscription as of February 28th 2019.
Q: If paid for an annual subscription, will I receive a refund?
A: Your refund is based on the date that you paid for your annual subscription. An email has been sent to your organization that will outline the refund you should expect to receive. Please contact us at email@example.com if you did not receive this information or have any questions.